Privacy Policy

Effective Date: 1/27/2026

At Holiystic Enterprises LLC d/b/a Holiystic Vet (“Holiystic Vet,” “we”, “us” or “our”), we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you use our services, including automated text reminders, appointment confirmations, and our website.

By providing your information, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

● Personal Information: Name, phone number, email address, and other contact details.

● Pet Information: Pet names, health records, and other relevant details for appointments.

● Website Usage Information: Non-identifiable data such as IP address, browser type, and usage patterns when you visit our website.

2. How We Use Your Information

We use your information to:

● Schedule and Confirm Appointments: Send automated text reminders and confirmations.

● Provide Medical Services: Use Provet to securely store and manage pet health records.

● Communicate with You: Respond to inquiries, updates on services, or policy changes.

● Improve Our Services: Analyze website traffic and user feedback to enhance customer experience.

3. How Your Information is Protected

We take the protection of your data seriously:

● Provet: All medical and client data related to pets is stored securely using the Provet program, which complies with industry-standard data security protocols.

● Secure Systems: We implement technical and administrative measures to safeguard your personal and pet information.

● Restricted Access: Only authorized staff members can access sensitive client and pet information.

4. Text Messages and Consent

By providing your phone number, you consent to receive automated text messages for:

● Appointment reminders

● Appointment confirmations

● Relevant service updates

You may opt-out at any time by replying STOP to any text message you receive or contacting us directly.

5. Sharing Your Information

We do not sell, trade, or share your personal information with third parties except in the following cases:

● Service Providers: Trusted platforms like Provet that help us deliver services securely.

● Legal Compliance: If required by law or court orders.

6. Your Rights

You have the right to:

● Request access to the information we hold about you.

● Request corrections to inaccurate information.

● Opt-out of receiving communications.

● Request deletion of your information, subject to legal or service obligations.

To exercise your rights, please contact us using the information below.

7. Cookies and Website Usage

Our website may use cookies or tracking tools to improve user experience. You can disable cookies in your browser settings.

8. Changes to This Privacy Policy

We reserve the right to update this policy periodically. Changes will be posted on our website, and the updated policy will include the Effective Date at the top.

9. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. The retention

period is determined based on the nature of the data and the purpose of processing.

10. Data Transfer and International Transfers

Your personal information may be transferred to and processed in countries other than your own. These countries may have data protection laws that are different from the laws of your country.

We ensure that transfers of personal data to such third countries are subject to appropriate safeguards as required by applicable data protection laws.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy

practices or the content of these third-party sites. We encourage you to read the privacy policies

of any linked websites you visit.

12. Children’s Privacy

Our services are not intended for use by children under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have

inadvertently received personal data from a child under 16, we will delete such information from our records.

13. Data Breach Notification

In the event of a data breach that may compromise your personal information, we will use commercially reasonable efforts to notify you and the relevant data protection authorities within

72 hours of becoming aware of the breach, where feasible, in accordance with applicable data protection laws.

14. Legal Basis for Processing

We process your personal information based on the following legal grounds:

(a) your consent;

(b) the performance of a contract with you;

(c) compliance with a legal obligation;

(d) protection of your vital interests;

(e) the performance of a task carried out in the public interest; and

(f) ourlegitimate interests, provided that such interests are not overridden by your rights and interests.

15. Contact Us

If you have any questions about this Privacy Policy or your data, please contact us:

Holiystic Enterprises LLC d/b/a Holiystic Vet

Phone: 725-263-8899

Email: contact@holiysticvet.com

Address: 6462 Losee Road, Suite 110, Unit #852 North Las Vegas, NV, 89086